In Example 6.1, Village Volvo wants to test the results of the QFD exercise for sensi-tivity to changes in the relative importance of customer expectations. Recalculate the weighted scores for the QFD exercise when customer expectations are given equal relative importance ( e. g., five). Has this changed the previous recommendation to focus on training?
Answer to relevant QuestionsIn Example 6.2, the ambulance supervisor now has decided to double the response time sample size to 8 calls per day. Calculate the new UCL and LCL for a revised X - chart. For the next week, you record the following sample ...The Speedway Clinical Laboratory is a scientific blood- testing facility that receives samples from local hospitals and clinics. The blood samples are passed through sev-eral automated tests, and the results are printed ...What are the limitations of "benchmarking?" 1. Prepare a run chart on each of the incident categories. Does she have reason to be concerned about Burglaries? What variable might you plot against Burglaries to create a scatter diagram to determine a possible ...Recall the rural medical clinics in Example 8.3 and suppose that each community were required to be 25 miles at most from the nearest clinic. How many clinics would be needed, and what would their locations be? Give all ...
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