Question: In the running case of Rocky Mountain Outfitters you have
In the running case of Rocky Mountain Outfitters, you have set up an interview with Jason Nadold in the shipping department. Your objective is to determine how shipping works and what the information requirements for the new system will be. Make a list of questions, open-ended and closed-ended, that you would use. Include any questions or techniques you would use to ensure you find out about the exceptions.
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