In this chapter we deﬁned a supply chain as a network of manufacturers and service providers that work together to create products or services needed by end users. What are some of the different supply chains that support a product such as the Apple iPhone? How does Apple manage the supply chain that allows users to down load various software applications (or "apps") to their iPhones?
Answer to relevant QuestionsEarly in the chapter, we argued that "every organization must make a product or provide a service that someone values." Can you think of an example in which poor operations or supply chain management undercut a business?Apple's business strategy has been to introduce a new iPod generation around October, just in time for the holiday season. What are the advantages of doing this? From a supply chain perspective, what are the challenges? How ...Reconsider Figure. Suppose Supplier B improves its conformance quality so that the chemicals it produces are now 99.9% pure. The chart at the top of this page shows the new competitive situation:a. Will this be enough to ...Many universities now offer Web-based courses in lieu of traditional classes. These courses often contain lecture notes, linkages to videos and other documents, and online testing capabilities. How Web-based-courses are ...Dr. Mike Douvas is opening a new sports clinic and is wondering how to arrange the six different departments of the clinic:1. Waiting;2. Reception;3. Records and staff lounge;4. Examination;5. Outpatient surgery; and6. ...
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