Is Deming’s philosophy more or less focused on statistics than Juran?
Answer to relevant QuestionsDescribe a service system that you use. What are the CTQs that are important to you? How do you think that DMAIC could be applied to this process? An important part of a project is to identify the key process input variables (KPIV) and key process output variables (KPOV). Suppose that you are in charge of a hospital emergency room. Discuss the KPIVs and KPOVs for this ...Suppose that during the analyze phase an obvious solution is discovered. Should that solution be immediately implemented and the remaining steps of DMAIC abandoned? Discuss your answer. What would motivate a company to compete for the MBNQA? What is meant by the statement that a process is in a state of statistical control?
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