Question: Is the goal of Six Sigma quality realistic for services
Is the goal of Six Sigma quality realistic for services such as Blockbuster Video Stores or Redbox DVD Kiosks?
Answer to relevant Questions“If line employees are required to work on quality improvement activities, their productivity will suffer.” Discuss.Shingo told a story of a poka-yoke he developed to make sure that operators avoided the mistake of putting fewer than the required four springs in a push button device. The existing method involved assemblers taking ...What term means managing the entire organization so that it excels on all dimensions of products and services that are important to customer?Discuss the purposes and differences between the p-charts and X-bar and R charts.A shirt manufacturer buys cloth by the 100- yard roll from a supplier. For setting up a control chart to manage the irregularities (e. g., loose threads and tears), the following data were collected from a sample provided by ...
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