Is there a difference between quality for a manufactured product and quality for a service? Give some

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Is there a difference between quality for a manufactured product and quality for a service? Give some specific examples.

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Managing Controlling and Improving Quality

ISBN: 978-0471697916

1st edition

Authors: Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund

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Question Posted: Sep 19, 2015 04:35 AM

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Is there a difference between quality for a manufactured product and quality for a service? Give some

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The service industry has some additional dimensions of quality that can be u...View the full answer

Managing Controlling and Improving Quality

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