Johann’s review has identified a particular problem with Super Tech’s software designers. When used by customers, their designs are failing at a higher rate than the industry norm. The designers are unwilling to go back and correct problems because they prefer to develop new products and are under pressure to do so. Super Tech is faced with legal claims and lost customers. How should Johann evaluate and address this problem in the context of his risk management plan, taking into consideration the software designers and the company’s profitability? Which of the four approaches to dealing with a risk are appropriate?