Jones Company also found the following information about delivery to customers. Late deliveries were made for 8%

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Jones Company also found the following information about delivery to customers. Late deliveries were made for 8% of the orders. Early arrivals occurred for 2% of the orders. The company also experienced a 1.5% damage rate during delivery. It also had incorrect information on 3% of the invoices billed to customers. Based on this information, what was the approximate perfect order performance at Jones Company?
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Managing Operations Across the Supply Chain

ISBN: 978-0078024030

2nd edition

Authors: Morgan Swink, Steven Melnyk, Bixby Cooper, Janet Hartley

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