Juran’s Law in Total Quality Management states that whenever a problem occurs, 15% of the time, it is the individual’s fault, 85% of the time; it is the process’s fault. Interpret this law from a process thinking perspective.
Answer to relevant QuestionsIf your goal is to reduce variance within a supply chain (especially if the variance is most evident in your supply), under what conditions does it make sense to focus first on the customer side of the supply chain? Best’s Bicycles manufactures three different types of bikes: the Tiny Tike, the Adult Aero, and the Mountain Monger. Given the information in the table, calculate the required capacity for this year’s production. Note ...Before discussing this case, it is useful to note that this is based on an actual company that one of the authors worked with. The memo found in this case is essentially the same memo that was received by the management of ...Why discipline and flexibility both are needed in new product/process innovation? Are these two capabilities in conflict with each other? Conduct an FMEA for a simple service or tangible product with which you are familiar. Identify a few failure modes, estimate the RPNs, and recommend possible improvements.
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