Laboratory glassware shipped from the manufacturer to your plant via an overnight package service has arrived damaged.

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Laboratory glassware shipped from the manufacturer to your plant via an overnight package service has arrived damaged. Develop a cause-and-effect diagram that identifies and outlines the possible cause of this event.
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Managing Controlling and Improving Quality

ISBN: 978-0471697916

1st edition

Authors: Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund

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