List and describe the strategies that can be used to overcome resistance to change.
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Involve Potential Resisters At some point in the process those affected by change potential resisters will have to take ownership of the change or it will fail By involving them from the outset in pla...View the full answer
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Related Book For
Quality Management for Organizational Excellence Introduction to Total Quality
ISBN: 978-0133791853
8th edition
Authors: David L. Goetsch, Stanley Davis
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