Question: List and describe the strategies that can be used to
List and describe the strategies that can be used to overcome resistance to change.
Answer to relevant QuestionsWhat strategies would you use to establish a quality culture in organizations? Explain why just meeting customer specifications might not produce customer satisfaction. Define the term empowerment being sure to distinguish between involvement and empowerment. Explain the pitfalls that can undermine followership. How can one distinguish between leaders and misleaders?
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