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Looking back at Example 7 6 suppose Conan the Electrician has
Looking back at Example 7.6, suppose Conan the Electrician has implemented a Six Sigma program and as a result has brought defect levels down to just 1%, the same as Beverly Hills Inc. Recalculate the weighted performance score for Conan the Electrician, using the weights provided in Example 7.6. Should Electra change its preferred supplier, based on these results?
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