Make a list of customer desired traits for an MP3 player.
Answer to relevant QuestionsDocument the steps that someone using the House of Quality procedure might follow in developing: a. A new mountain bicycle. b. An introductory operations management course. c. A new candy bar. Think of two companies in the same industry that use different process structures. Why is this case? Is one process structure a better choice than the other? Why or why not? Provide an example of automation that enhances customer service and one that reduces customer service. Why is this case? A privately owned company manufactures the metal seat frames that are used to make automobile seats. Its customer, the seat manufacturer, forecast that 50,000 frames will be needed next year. The seat frame manufacturer must ...Why are most quality awards based on the Malcolm Baldrige National Quality Award program? Why not the ISO 9000 standard?
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