MassPC Inc. produces a 4- week supply of its PC Pal model when stock on hand drops
Question:
a. What level of customer service is MassPC providing to its distributors in terms of stock availability?
b. MassPC wants to improve customer service to 80%, 90%, 95%, and 99%. How will such improve-ments affect the company’s reorder policy and its annual costs?
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a Given quantities mean weekly demand 400 standard deviation of weekly demand 125 r...View the full answer
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Authors: Ravi Anupindi, Sunil Chopra, Sudhakar Deshmukh, Jan Van Mieg
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