MIS author and consultant Peter Keen says: "We have learned that it is not technology that creates a competitive edge, but the management process that exploits technology." What does he mean? Do you agree or disagree? Why?
Answer to relevant QuestionsDo you agree with the approach and metrics used by Northwestern Mutual to value their IT investments?Most of the discussion in the case was done from the perspective of the trading firms and the value that these technologies add to them and their customer. However, the case also mentions actions taken by stock exchanges to ...1. What are the business and political challenges that are likely to occur as a result of the transformation of IT from a support activity to a partner role? Use examples from the case to illustrate your answer.2. What ...Are networks of PCs and servers making mainframe computers obsolete? Explain.The case above was presented from the perspective of practitioners and hospital administrators. How comfortable would you feel, as a patient, knowing that your health care providers are using these technologies? Would you ...
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