Most supermarkets across the United States have invested heavily in optical scanner systems to expedite customer checkout, increase checkout productivity, and improve product accountability. These systems are not 100% effective, and items often have to be scanned several times. Sometimes items are entered into the manual cash register because the scanner cannot read the item number. In general, do optical scanners register significantly more items than manual entry systems do? The following data are from an experiment in which a supermarket selected 14 of its best checkers and measured their productivity both when using a scanner and when working manually. The data show the number of items checked per hour by each method. Use a Wilcoxon matched-pairs signed rank test and α = .05 to test the difference. Assume the underlying distributions aresymmetrical.
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