Mutual Insurance Company of Iowa (MICI) has a major insurance office facility located in Des Moines, Iowa.
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Discussion Questions
1. Identify the attributes you would expect the Claims Processing Department at MICI to have once the new JIT system is in place.
2. What will the restructured cell layout for claim processing in Figure 16.10 look like? Draw it.
3. What assumptions are you making about personnel and equipment in the new group technology cell layout?
4. How will the new JIT oriented system benefit the MICI operation? Explain.
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