Patients arrive at a dentist’s office with an arrival rate of 2.8 patients per hour. The dentist can treat patients at a service rate of 3 patients per hour. A study of patient waiting times shows that a patient waits an average of 30 minutes before seeing the dentist.
a. What are the arrival and service rates in terms of patients per minute?
b. What is the average number of patients in the waiting room?
c. If a patient arrives at 10:10 A.M., at what time is the patient expected to leave the office?