Pick a job in which mystery shoppers might provide helpful and unique data. Describe how you would

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Pick a job in which “mystery shoppers” might provide helpful and unique data. Describe how you would develop the system and incorporate data from this system into the performance-appraisal system.

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Human Resource Management

ISBN: 9780078029165

6th Edition

Authors: John Bernardin

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Question Posted: Oct 29, 2015 04:36 AM

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Pick a job in which mystery shoppers might provide helpful and unique data. Describe how you would

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Some companies now tie PM criteria to the results of evaluations from socalled professional customers or mystery shoppers The retail industry has made noteworthy efforts in soliciting customer feedbac...View the full answer

Human Resource Management

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