Place yourself in the position of a WestJet or JetBlue customer while the upgrading was being implemented. What, if anything, would you have done differently had the companies told you that a major software upgrade would be happening soon? Should they have told you? Break into small groups with your classmates and discuss these questions.
Answer to relevant QuestionsChoose two or three companies with global operations that interest you and visit their Web sites for countries other than the United States. Even if you are not familiar with the language, do the Web sites have the same look ...1. In the case, both airlines upgraded to the same application but approached the upgrade process differently. What were those differences, and how much impact did they have on the outcome of the project?2. What precautions ...What can be done to improve the security of business uses of the Internet? Give several examples of security measures and technologies you would use.Refer to the Real World Case on endpoint security in the chapter. How do companies strike a balance between providing users with access to the information they need in the form that is most useful to them, while at the same ...As a customer of many of the companies noted in the case, or others in the same industries, what is your expectation about the measures and safeguards that these organizations have implemented to protect inappropriate ...
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