Prepare a spreadsheet model for the ferry passenger data in Table 14.5 , and recal-culate the forecasts

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Prepare a spreadsheet model for the ferry passenger data in Table 14.5 , and recal-culate the forecasts using an a of 0.3 and a g of 0.2. Has this change in the smooth-ing constants improved the MAD?
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Service Management Operations Strategy Information Technology

ISBN: 978-0077841201

8th edition

Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

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