17.36

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17.36 what is the difference between common variance and special cause variation?

17.37 what should you do to improve a process when special causes of variation are present?

17.38 what should you do to improve a process when only common causes of variance are present?

17.39 under what circumstance do you use a "p" chart?

17.44 a ompany requiers a "cpk" value of 1 or larger. if a process has "cp"=1.5 and "cpk"=.08, what changes should you make to the process?
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