cost accounting

Project Description:

laurie daley is examining customer service costs in the southern region of capital products. capital products has more than 200 separate electrical products that are sold with a six-month guarantee of full repair or replacement with a new product. when a product is returned by a customer, a service report is prepared. this service report includes details of the problem and the time and cost of resolving the problem. weekly data for the most recent 8-week period are as follows
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