costumer service business

Project Description:

select a position at your current or previous place of employment, or any position in a specific organization for which you have basic knowledge (e.g., customer service representative, electrical engineer, legal aide, etc.). your selected company must be a medium- or large-sized company, and the position should be one in which there are a minimum of two job incumbents.
create a needs assessment report of approximately 500 words that includes the following:
a description of the data collection methods and sources you used to identify any performance, knowledge, skills, or ability gaps in your selected group of job incumbents.
a summary of the findings from the needs assessment, including any insights gained from performing organizational, task, and/or person analyses.
a description of the specific performance, knowledge, skills, or ability deficits for which you will develop a training or learning intervention.
must be with no plagerism, release of founds will be untill plagerism check and approval is done
minimum of 2 sources from the usa
work must be original and not only citations
non negotiable
you have 3 hr for the project
Skills Required:
Project Stats: Edited

Price Type: Fixed

Project Budget: $10 to $20
Completed
Total Proposals: 1
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