operation management

Project Description:

question 1
describe how iso 9000 has evolved in the past several years. what are the eight quality management principles the standards enhance?

references
heizer, j., & render, b. (2013). operations management: sustainability and
supply chain management (11th ed.). upper saddle river, nj: prentice hall.


question 2
explain how product life-cycle management (plm) impacts product design.

references
heizer, j., & render, b. (2013). operations management: sustainability and
supply chain management (11th ed.). upper saddle river, nj: prentice hall

question 3
is it possible for a product's life-cycle stage to affect its product strategy? describe how one product in growth and another in maturity might have different product strategies.
references
heizer, j., & render, b. (2013). operations management: sustainability and
supply chain management (11th ed.). upper saddle river, nj: prentice hall.
question 4
six sigma is defined in terms of a statistical process and a program designed to reduce defects to help lower costs, save time, and improve customer satisfaction. what are the three elements of a comprehensive six sigma system? how does each contribute to achieving and sustaining business success?

references
heizer, j., & render, b. (2013). operations management: sustainability and
supply chain management (11th ed.). upper saddle river, nj: prentice hall.
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Project Budget: $10 to $20
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