qio

Project Description:

please answer these questions.

1.link the cases you have studied and written to continuous improvement in healthcare. what examples from the cases illustrate the need for a continuous improvement process in healthcare?
2.describe why a structured problem solving process is needed when driving continuous in healthcare. what is the most important part of a problem solving process - and why? how does this impact how problem solving processes are used in healthcare?
3.who is the customer in healthcare - and how does your answer affect the approach to implementing a continuous improvement program in healthcare
4. explain how the concept of the sweatt model can be used to develop and implement an effective continuous improvement program in healthcare - use specific examples to support your answer

5.explain the link between having a sound and robust quality policy and an effective continuous improvement program in healthcare. use specific examples from the text and our class discussions.
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