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Project Description:

it is useful to inspect the service design for gaps between customer needs and what a provider is offering. this allows providers to control quality, productivity, cost and performance. give an example of where you have experience a service gap and what type of service guarantees you would have put in place to ensure that the gaps wouldn't happen in the future. how could they have made the experience more meaningful to you while ensuring the ease of the service.
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Price Type: Negotiable

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