Provide an example of automation that enhances customer service and one that reduces customer service. Why is

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Provide an example of automation that enhances customer service and one that reduces customer service. Why is this case?

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Managing Operations Across the Supply Chain

ISBN: 978-0078024030

2nd edition

Authors: Morgan Swink, Steven Melnyk, Bixby Cooper, Janet Hartley

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Question Posted: Mar 30, 2015 09:46 AM

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Provide an example of automation that enhances customer service and one that reduces customer service. Why is

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The selfservice checkout line at the grocery store is one ...View the full answer

Managing Operations Across the Supply Chain

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