Put yourself in the place of a newly hired Cisco employee. How comfortable would you feel working on a team distributed across the globe, using the technologies described in the case? What would be the major challenges you would face? Break into small groups with your classmates to discuss these issues, and explore the reasons behind any conflicting viewpoints.
Answer to relevant QuestionsThe case refers to a view of employees as “assets, to be acquired, cultivated, and deployed strategically—not unlike product inventory or IT systems.” It also mentions that these systems allow managers to evaluate and ...1. What are some of the business benefits of the technologies described in the case? Provide several examples beyond the mere automation of transaction-oriented processes.2. Do you think the business value of these strategic ...How could some of the spectacular failures of ERP systems have been avoided?Both companies emphasize the many benefits accrued from their mobile CRM deployments. Chip Reeves of Dow Corning states that the application provides their salespeople with a competitive advantage. Do you agree with this ...1. Cisco Systems went from a “push” to a “pull” approach to its supply chain after the dot-com debacle. How are these two approaches different? Does it depend on the state of the economy, which one should be used? ...
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