Read Selected Reference A6 that describes an OR study done for Texaco.
(a) Summarize the background that led to undertaking this study.
(b) Briefly describe the user interface with the decision support system OMEGA that was developed as a result of this study.
(c) OMEGA is constantly being updated and extended to reflect changes in the operating environment. Briefly describe the various kinds of changes involved.
(d) Summarize how OMEGA is used.
(e) List the various tangible and intangible benefits that resulted from the study.