Recall that service operations can be classified as processing people, goods, or information. What challenges are faced

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Recall that service operations can be classified as processing people, goods, or information. What challenges are faced in each category when globalization is undertaken?

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Service Management Operations Strategy Information Technology

ISBN: 978-0077841201

8th edition

Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

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Question Posted: Aug 22, 2015 07:16 AM

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Recall that service operations can be classified as processing people, goods, or information. What challenges are faced

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This discussion is based on the following article Lovelock Christopher H and George S Yip Developing ...View the full answer

Service Management Operations Strategy Information Technology

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