Refer to Selected Reference A4 that describes an OR study done for Yellow Freight System, Inc.
(a) Referring to pp. 147–149 of this article, summarize the background that led to undertaking this study.
(b) Referring to p. 150, briefly describe the computer system SYSNET that was developed as a result of this study. Also summarize the applications of SYSNET.
(c) Referring to pp. 162–163, describe why the interactive aspects of SYSNET proved important.
(d) Referring to p. 163, summarize the outputs from SYSNET.
(e) Referring to pp. 168–172, summarize the various benefits that have resulted from using SYSNET.

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