Refer to the Real World Case on Kennametal, Haworth, and Others in the chapter. Do the examples discussed in the case show that customization and ERPs should never go together? Discuss.
Answer to relevant QuestionsHow can the problem of overenthusiastic demand forecasts in supply chain planning be avoided?Both companies emphasize the many benefits accrued from their mobile CRM deployments. Chip Reeves of Dow Corning states that the application provides their salespeople with a competitive advantage. Do you agree with this ...1. Think about the business benefits of the mobile CRM deployments discussed in the case. How did Dow Corning and DirecTV benefit from these applications?What can they do that was not possible before? What were the effects ...Are you interested in investing in, owning, managing, or working for a business that is primarily engaged in e-commerce on the Internet? Explain your position.What would you suggest companies do to overcome those? Break into small groups with your classmates to develop a few recommendations.
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