Return to the practice exercise in Unit 11.1. Required Identify the balanced scorecard perspective for each measure
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Identify the balanced scorecard perspective for each measure in theexercise.
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Leading Financial Nonfinancial a. Number of customer complaints b. Employee turnover C. Net profit per house constructed d. Turnaround time on customer design changes e. Hours of training per employee f. Average labor cost per house g. Dollars invested in new equipment h. Grade (quality) of brass fixtures i. Variances between budgeted and actual costs of building a house
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