Question: Sentinel a national automotive chain with auto centers throughout the
Sentinel, a national automotive chain with auto centers throughout the United States, mailed coupons to consumers advertising discounts on brake jobs. Actually, this advertising was a bait-and- switch scheme to get consumers into Sentinel’s auto centers and convince them that additional repairs were needed. Sentinel had also established quotas for repair services that employees were required to meet. The company made millions of dollars on this scheme. Once the scheme was discovered, Sentinel’s auto repair license was revoked and lawsuits were initiated against the company. Sentinel settled the lawsuits out of court, and as part of the settlement, it offered various types of auto repairs free of charge. Did Sentinel act ethically in this case? Why do you think Sentinel settled its claims out of court?
Relevant QuestionsIn your own words, give reasons why you think people voluntarily obey the law. What are the effects on a company that fails to build a strong ethical base into its everyday decision making? Candidates running for the office of city clerk petitioned the city manager to hang political posters on city stop signs, lamp posts, and utility poles to promote their election but discovered that a city ordinance ...When Arnold arrived at the Los Angeles International Airport after returning from a trip to the Philippines, he proceeded through the checkpoint at customs with his luggage, including a laptop computer and several computer ...Courtney, a 22- year- old call girl, became involved with a married politician who paid her several thousand dollars for an ongoing relationship. Once Courtney’s identity became known and her relationship with this ...
Post your question