Specify appropriate control chart to monitor performance in the following
Specify appropriate control chart to monitor performance in the following instances in assessing performance of an airline.
a. Flight delay from the announced arrival time
b. Fraction of flights delayed out of twenty flown
c. Number of bags lost per 1000 flown
d. Number of customer complaints received per month
e. Length of time required to resolve a complaint
f. Number of flights delayed per month due to mechanical breakdowns
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