Steve just read a Jack Welsh book (former CEO of GE) and Jack likes “forced distribution.” What should you tell Steve about this rating method?
Answer to relevant QuestionsBased on the survey data and what you know about performance appraisal, what areas are most important for a rater-training program? Any particular rating errors or biases in need of attention based on the survey data? After reviewing Exhibit 7.4.2, list what you regard as the major problems with the Darby appraisal system. Make specific recommendations about changing the system and cover what you regard as all aspects of the system. What do you see as the major problems at Rainyday Insurance Adjusters Company? What specific types of training should be done? Be specific. Provide several suggestions for addressing the problems in the claims department at Rainyday.
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