Which of the following is not a type of business process in the Balanced Scorecard framework? a.

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Which of the following is not a type of business process in the Balanced Scorecard framework?

a. Operations management

b. Customer management

c. Innovation

d. Regulatory and social

e. All of these are types of business processes.

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Accounting Information Systems

ISBN: 9781266370373

4th Edition

Authors: Vernon Richardson, Chengyee Chang, Rod Smith

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