Archer, Maddie and Dillon have asked you to start attending their monthly Directors meetings in order to

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Archer, Maddie and Dillon have asked you to start attending their monthly Directors’ meetings in order to keep them updated with an overall picture as to how the business is performing. From your studies, you recall that the Balanced Scorecard is a performance measurement framework that adds strategic non-financial performance measures to traditional financial measures to give managers a more ‘balanced’ perspective of organisational performance. In preparation for the upcoming and future Directors’ meetings, and based on your knowledge of ASD’s strategy and operations, you are required to prepare a Balanced Scorecard for ASD and provide two possible metrics that could be used under each of the four perspectives of performance (eight metrics in total).

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