Working in small groups, identify at least one ethical dilemma one of you has experienced in each of the following categories. Using the Framework for Ethical Decision Making (Figure 7), analyze how you handled the situation and what, if anything, you could have done differently.

a. Copyright issues or academic integrity—for example, copying someone else’s work or discovering that a friend plagiarized a paper.

b. Confidentiality—for example, sharing information although you were asked not to.

c. Employment—for example, fabricating or exaggerating information on your resume.

d. Customer service—for example, giving a customer information you know isn’t true.

Figure 7

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1. Is the action legal? If the decision does not comply with workplace laws, such as workplace safety, equal opportunity, privacy, and sexual harassment, then don't do it. 2. Does the action comply with your company's policies and guidelines? This may be the time to re-read documentation or ask your manager or human resources representative. 3. Who will be affected by your decision and how? Determine who has an important stake in the outcome of your decision. Stakeholders might include employees, customers, suppliers, and the wider community. What is at stake for each? 4. Does the action comply with the company values? Even without a formal code of conduct policy, is the decision consistent with general business practices? 5. How will you feel after the decision is known? If your actions were made public, what would be the consequences to you personally and professionally?