Apply effective techniques for refusing typical requests or claims and for presenting bad news to customers.

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Business Communication Process And Product

ISBN: 9780176910181

7th Canadian Edition

Authors: Mary Guffey, Dana Loewy, Esther Griffin

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Question Posted: Mar 19, 2024 03:55 AM

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Apply effective techniques for refusing typical requests or claims and for presenting bad news to customers.

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In rejecting requests for money information and action follow the badnews strategy a buffer b reason...View the full answer

Business Communication Process And Product

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