Identify a situation that required you to share bad news in the past. Were you successful in
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Identify a situation that required you to share bad news in the past. Were you successful in accomplishing potentially incompatible goals such as being clear and maintaining goodwill? If so, how did you accomplish that? If not, how could you have accomplished those goals, based on reading this chapter?
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Business Communication Polishing Your Professional
ISBN: 9780134740225
4th Edition
Authors: Barbara Shwom, Lisa Snyder
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