A major step in developing an effective ethics program is implementing a training program and communication system to educate employees about the firm’s ethical standards. In this clip, Joan Dubinsky, former Chief Ethics Officer for the United Nations, discusses common ethics training pitfalls. After students have watched the video, conduct an instructor-led debrief using the questions provided.

a. What are some of the benefits of ethics training?

b. Why do you think ethics training should avoid a series of “thou shalt not” (what not to do) rules?

c. Do you think a boring ethics training is designed to fail? How can hands-on training help?