The Consumer Financial Protection Bureau reports on consumer financial product and service complaint submissions by state, category,

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The Consumer Financial Protection Bureau reports on consumer financial product and service complaint submissions by state, category, and company. The following table, stored in FinancialComplaints1, represents complaints received from Louisiana consumers by complaint category for 2016.

a. Compute the percentage of complaints for each category.

b. What conclusions can you reach about the complaints for the different categories?

The following table, stored as FinancialComplaints2, summarizes complaints received from Louisiana consumers by most- complained about companies for 2016.

c. Compute the percentage of complaints for each company.

d. What conclusions can you reach about the complaints for the different companies?

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Business Statistics A First Course

ISBN: 9780135177785

8th Edition

Authors: David M. Levine, Kathryn A. Szabat, David F. Stephan

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