1. What is the difference between manufacturing-based quality and value quality? 2. What are the two different...

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1. What is the difference between manufacturing-based quality and value quality?
2. What are the two different ways in which quality control can be undertaken?
3. What is meant by “productivity”?
4. What do the following terms mean: Six Sigma, lean manufacturing, benchmarking, JIT, reengineering, poka-yoke, value-stream mapping, and Kaizen Event?

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Business Statistics For Contemporary Decision Making

ISBN: 9781119577621

3rd Canadian Edition

Authors: Ken Black, Ignacio Castillo

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