A local upscale restaurant uses a website to take and manage its reservations. It has been receiving

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A local upscale restaurant uses a website to take and manage its reservations. It has been receiving an unusually high number of customer complaints about its reservation system. The restaurant conducted a survey of customers, asking them whether they had encountered any of the following problems in making reservations: restaurant website down, reservation button links to incorrect page, could not locate reservation button, too long a wait for reservation page to load, error message appears after making reservation, reservation confirmation shows incorrect date and time. Suppose a survey of 744 complaining customers resulted in the following frequency tally.imageConstruct a Pareto chart from this information to display the various problems encountered in making reservations.

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Related Book For  answer-question

Business Statistics For Contemporary Decision Making

ISBN: 9781119577621

3rd Canadian Edition

Authors: Ken Black, Ignacio Castillo

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