Although the Toyota Way relates to quality control, can it be applied to the companys communications about

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  1. Although the Toyota Way relates to quality control, can it be applied to the company’s communications about quality? Explain your answer.
  2. Evaluate this Toyota executive’s quote: “Every automaker has to stay competitive relative to price.” What are the implications for the company’s management of productivity?
  3. What do you think Toyota needs to do to restore its reputation for quality?
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Business

ISBN: 978-0538478083

11th edition

Authors: William M. Pride, Robert J. Hughes, Jack R. Kapoor

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