Suppose the average waiting time for a customers call to be answered by a company representative is
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Suppose the average waiting time for a customer’s call to be answered by a company representative is five minutes.
(a) Find the probability that a call is answered during the first minute.
(b) Find the probability that a customer waits more than five minutes to be answered.
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a We are given that the mean of the exponential distribution is 5 min and so from the result o...View the full answer
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