We cannot ship our fine steaks and hamburgers c.o.d. Your order was not accompanied by payment, so

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We cannot ship our fine steaks and hamburgers c.o.d. Your order was not accompanied by payment, so we are not shipping it.

We have it ready, though, and will rush it to your home if you call us with your credit card number.

Revise the above refusal so that the bad news is implied. If possible, use passive-voice verbs and subordinate clauses to further de-emphasize the bad news.

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Essentials Of Business Communication

ISBN: 9780357714973

12th Edition

Authors: Mary Ellen Guffey, Dana Loewy

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