Find two organizations that follow the focused service factory strategy, one each that offers people-processing services (e.g.,
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Find two organizations that follow the focused service factory strategy, one each that offers people-processing services (e.g., a specialized clinic) and information-processing services (e.g., a fintech). Analyze where exactly these firms have cost-advantages over their full-service competitors (e.g., a general hospital and bank in our two examples).
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